Krystal Urban Cancun & Beach Club Hotel, Cancun
About the Hotel
Krystal Urban Cancun & Beach Club, situated in Downtown Cancun, offers a unique combination of comfort and convenience. With 246 rooms boasting stunning views of Nichupté Lagoon and the city, it caters to both leisure and business travelers. The hotel's prime location allows easy access to the beautiful beaches of the Mexican Caribbean and major shopping centers. This family-friendly city hotel also features a beach club, enhancing the overall experience for guests.
Location
Krystal Urban Cancun is located in the vibrant Malecón Américas area, within walking distance of numerous shops and restaurants. The nearest beaches are just a short 10-minute drive away. The hotel is conveniently situated 20 minutes from the Cancun International Airport, facilitating easy access for travelers. Nearby attractions include Plaza de Toros Cancun and El Rey Archaeological Site.
Rooms
The hotel features 246 spacious rooms, all equipped with modern amenities. Each room includes a balcony offering panoramic views of either the city or the Caribbean Sea. Designed for comfort and practicality, rooms come with laptop-friendly workspaces, air conditioning, and safes. Deluxe suites are also available, accommodating up to four people and providing additional living space including kitchen areas.
Eat & Drink
Krystal Urban Cancun houses a restaurant serving a daily buffet breakfast and an à la carte menu featuring international dishes. The on-site Take a Bite café offers lighter fare and Starbucks coffee, catering to early risers and casual diners. Guests can enjoy meals in a relaxed atmosphere with views of the pool area across various dining settings.
Leisure & Business
The hotel includes multiple leisure facilities such as a swimming pool and a fitness center equipped for workouts. For business travelers, there are nine event rooms capable of hosting a variety of gatherings, from meetings to banquets, with services tailored to event planning. The hotel offers free Wi-Fi, a business center, and assistance from a team of senior advisors.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Baggage storage
- Elevator
- Coffee shop
Sports & Fitness
- Fitness center
Services
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
Dining
- Restaurant
- Poolside snack bar
Business
- Business center
- Meeting/ Banquet facilities
Children
- Cribs
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Garden area
Room features
- Air conditioning
- Terrace
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
The hotel offers a great location directly on the beach, but the service can be lacking at times. The rooms are in good condition with a shopping center view, but lack appliances. The dining is Italian and included, yet the service quality needs improvement. Overall, it's a convenient place to stay with some drawbacks to consider.
I had a mixed experience at this hotel. The rooms had a great view of the shopping center, but they lacked appliances. The service was below average, sometimes even rude, and unwilling to help with simple requests. The location was quite convenient, close to the ADO terminal, but the noise from the nearby night club playing music until 4 am was disturbing. The dining options were limited to spare ribs only. On the positive side, the hotel had modern facilities.
The hotel offers a stunning seaside location with breathtaking views. The room was comfortable with a full bathtub, but the service was lacking in attentiveness and readiness to assist guests. The dining experience was delightful, offering a unique shabu-shabu experience. The facilities were modern and well-equipped, enhancing the overall stay.
The hotel offers a wonderful view of the shopping center from the rooms and has a nice condition. The service, unfortunately, falls short with occasional rudeness and a lack of willingness to assist even with simple requests. While the location is central, it may be noisy due to nearby nightclubs playing loud music until early morning. Dining options are American-inspired with included meals, but some aspects require improvement. Facilities are convenient although the overall service is not up to par.
The hotel is located seaside in the center of Cancun, providing a nice view from the rooms. The service was below expectations with staff not willing to provide good service. The dining options included traditional local cakes, but the loud night club nearby can disrupt your sleep. Overall, the hotel offers a beautiful view but lacks in service quality and noise control.
The hotel is in a prime location by the seaside and in the center of Cancun, offering easy access to beautiful beaches. While the room lacked some appliances and the service fell short at times, the included dining and facilities added value to the stay.
The hotel offers rooms with a shopping center view, in good condition, and at the highest level. The service was sometimes rude and not helpful for even simple requests. The location is right next to a night club with loud music until 4 am, but also centrally located in Cancun. The dining includes traditional regional homemade products. The facilities are well-prepared for a comfortable stay.
The hotel offers a unique experience with shopping center views and a balcony, but the service can be lacking at times. However, the location is central and convenient for exploring Cancun.
The hotel is perfectly located by the seaside and close to downtown Cancun, offering easy access to the center and Las Americas shopping mall. The service was lacking as the staff seemed unprepared and occasionally rude, impacting the overall experience. The dining provided regional products, but the noisy night club nearby can be bothersome for light sleepers.
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